Atlier Jewelry – Privacy Policy

Last Updated: 01/12/2025

At Atlier Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.atlierjewelry.com), make a purchase, or request a custom quote.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide to Us

  • Name, email address, phone number, and shipping/billing addresses when you create an account, request a quote, or make a purchase.

  • Custom order details, preferences, and design specifications shared during quote requests or consultations.

  • Payment details (processed securely via third-party payment gateways — we do not store your full card information).

b. Automatically Collected Information

  • Device and browser information (IP address, operating system, and browser type).

  • Cookies and similar tracking technologies for site analytics and user experience improvements.

c. Communication Data

  • Emails, chat messages, and other communications you send to us.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders or quote requests.

  • Communicate with you regarding order status, delivery updates, or custom designs.

  • Improve our website experience and personalize product recommendations.

  • Send you promotional offers or newsletters (only if you’ve opted in).

  • Comply with legal obligations and prevent fraudulent activity.

3. Custom Quotes & Design Information

When you request a custom quote, we collect design details and material preferences to prepare an accurate estimate.
Our team may contact you within 24 hours to discuss specifications.
This information is used solely for the purpose of providing your quote and completing your custom order.

4. Data Sharing and Disclosure

We do not sell or rent your personal data.
Your information may be shared only with:

  • Trusted service providers (e.g., payment processors, shipping carriers, website hosting).

  • Legal authorities, if required by law or to protect the rights of Atlier Jewelry.

All partners are bound by strict confidentiality and data protection agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.
Payment information is processed using secure SSL encryption through verified third-party providers.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic.
You can control or delete cookies through your browser settings. However, disabling cookies may limit some website features.

For more details, please review our Cookie Policy (if available).

7. Your Rights

Depending on your region, you have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request information about how your data is processed.

To exercise these rights, please contact us at contact@atlierjewelry.com.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Custom design data and order history may be retained for recordkeeping and warranty purposes.

9. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for their privacy practices and encourage you to review their respective policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@atlierjewelry.com
📞 +00 012 345 6789